Shipping policy
📦 Shipping Policy
🚚 Shipping Areas & Delivery Time
We currently ship across all governorates in Egypt.
Delivery timeframes are estimated as follows:
-
Cairo, Giza, Sheikh Zayed & Sharm El Sheikh
Delivery within 1–2 business days -
All other governorates
Delivery within 3–5 business days
Please note that delivery times may vary slightly during peak seasons, public holidays, or due to unforeseen circumstances.
💰 Shipping Fees
Shipping fees are calculated at checkout and vary based on the delivery location.
-
Cairo, Giza, Sheikh Zayed & Sharm El Sheikh:
Standard shipping rate applies -
Other governorates:
Shipping fees may be slightly higher due to distance
Any applicable shipping charges will be clearly displayed before order confirmation.
💵 Cash on Delivery (COD)
We offer Cash on Delivery for orders shipped within Egypt.
An additional COD service fee may apply and will be shown at checkout.
⏳ Order Processing Time
- Orders are processed within 24 hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
📍 Delivery Attempts
- Our courier will attempt delivery up to two times.
- In case of unsuccessful delivery attempts, the order may be returned to us.
❗ Important Notes
- Please ensure your shipping address and phone number are correct to avoid delays.
- Delays caused by incorrect information or customer unavailability are not our responsibility.
📞 Need Help?
If you have any questions regarding shipping or delivery, feel free to contact us at:
[misspeony09@gmail.com / +201228013355]
